support

I view support differently than some of my competition. Support isn't something I really define - you do. My job is to meet your needs where you are at. Just look at my sample sites. Some needed a plain Jane approach while others wanted the glitz. Some of them, I just wrote content for and let them place the material as they needed.

For me, it's kind of a simple process. I like to meet the client (if possilbe) and draw out a few ideas on paper and play with appearances, goal of the site, origins of material, and discover if the client really needs a seed to oak tree approach... or maybe a quick template will fit the bill. From there, we discuss what the client's clients need in the site. Do we have to constantly update material, or is this a more static concept? From there we discuss the maintenance contract portion. From there its a trip down "beta lane" where I deliver based on our conversation - then edit accordingly. After the original is updated and approved - we upload it to the web.

 

Do I need a Service Contract?

Are you web savvy and just didn't want to do the original design? Are you comfortable with leaving your business image out there unattended? Do you have staff that will religiously update your events, news and product information? If you answered NO to any of those questions... then YES we need to build a service contract into our agreement that will meet your needs.

 

How do I know you'll be there for us?

 

  • Firstly, I was dying to get out of the auto business, when Troy Runck said "Why don't you just design websites for a living?"
  • This was always a hobby on steriods - but now I see it as my key to freedom!
  • I realize - just like AMWAY - that the best way to grow a business is through referral... with that in mind, I really don't intend on doing to much mainstream advertising. I will let my customer service and follow-through speak for itself.
  • I'm glad to be here and and not looking for change - this was my change.